Amusement Advantage
The only mystery shopping provider working exclusively with the attractions industry since 1996 — covering theme parks, water parks, zoos, aquariums, museums, bowling centers, skating rinks, and trampoline parks.
About Amusement Advantage
Amusement Advantage is the exclusive guest experience solutions provider for the attractions industry, operating since 1996. Unlike general mystery shopping companies that cover retail or restaurants, Amusement Advantage works only with attraction-based venues. They have partnered with over 500 attractions across the United States and understand the unique operational challenges of environments where guest experience, safety, and cleanliness are paramount.
What sets Amusement Advantage apart is the nature of the assignments. Instead of visiting a retail store or bank, shoppers visit theme parks, water parks, zoos, and entertainment centers. Many shoppers consider these some of the most enjoyable assignments in the mystery shopping industry because they involve activities most people already enjoy.
Venue Types They Cover
- Amusement parks and theme parks
- Water parks
- Zoos
- Aquariums
- Science centers and museums
- Family entertainment centers
- Bowling centers
- Skating centers
- Trampoline parks
Types of Evaluations
- Comprehensive guest experience mystery shops
- Group sales inquiries and phone shops
- Birthday party sales and on-site party evaluations
- Reward and loyalty program assessments
- Safety and cleanliness audits
- Loss prevention evaluations
How to Apply
You can apply on the Amusement Advantage website by creating a shopper profile. Because of the specialized nature of the assignments, availability depends on your proximity to client locations. Shoppers near major theme parks, water parks, zoos, or entertainment centers will see the most assignments. The company also recruits heavily for seasonal needs, particularly during summer park season when attractions are busiest.
Pay and Reimbursements
Compensation typically includes free admission to the venue plus a flat fee for completing the evaluation. Some assignments also cover food, parking, and merchandise purchases. Fees vary by assignment complexity, but the combination of free entertainment and cash payment makes these shops particularly popular. Pay is processed after the report is reviewed and accepted.
What to Expect
Assignments involve visiting a venue as a regular guest and evaluating aspects like staff friendliness, cleanliness, ride wait times, food quality, and overall guest experience. You will receive detailed instructions about what to observe and may need to interact with specific departments or services. Some evaluations focus on specific touchpoints — such as calling to book a birthday party or inquiring about group rates — rather than a full on-site visit. Reports are submitted online and should include specific observations, not just general impressions.