A Closer Look

A customer experience company offering mystery shopping, merchandising, and compliance programs across retail, restaurant, and service industries.

About A Closer Look

A Closer Look is a customer experience measurement company headquartered in Atlanta, Georgia. The company offers mystery shopping, merchandising audits, and customer experience programs to a wide range of clients in the retail, restaurant, and service industries. They have been in operation for over two decades and maintain a large network of shoppers across the United States.

In addition to traditional mystery shopping, A Closer Look offers merchandising services where field representatives verify product placement, pricing, and display compliance for brands in retail stores. This provides additional earning opportunities for people in their network beyond standard mystery shops.

Types of Assignments

Retail store customer experience evaluations
Restaurant and dining evaluations
Merchandising and product display audits
Brand compliance checks
Service industry evaluations (salons, gyms, etc.)
Apartment and leasing office shops

How to Apply

Registration is free through the A Closer Look website. After signing up and completing your profile, you can search for available mystery shopping and merchandising assignments in your area. The company uses an online scheduling system where you can view, accept, and manage your assignments.

Pay and Reimbursements

Pay varies by assignment. Mystery shopping evaluations typically range from $10 to $30, while merchandising audits may pay $15 to $40 depending on the scope. Restaurant evaluations usually include meal reimbursement plus a flat fee. Payments are processed monthly, and the company uses direct deposit for most payments.

What to Expect

A Closer Look provides clear instructions for each assignment, including specific scenarios to follow and criteria to evaluate. Mystery shopping reports are submitted through their online platform. Merchandising assignments involve visiting stores, checking product displays, and sometimes rearranging or restocking products according to brand guidelines. Both types of assignments require attention to detail and timely reporting.